TERMS & CONDITIONS

OG Vape Terms and Conditions

 

Welcome to OG Vape, your premier destination for quality vaping products and accessories in Ottawa, Ontario. Before proceeding with any purchase or interaction with our website or physical store, please read and understand the following terms and conditions carefully.

 

  1. Agreement to Terms

By accessing our website or making a purchase from OG Vape, you agree to be bound by these terms and conditions, our Privacy Policy, and any other policies or guidelines posted on our website or communicated to you.

 

  1. Products and Services

OG Vape offers a wide range of vaping products, including but not limited to e-liquids, vape kits, mods, coils, and accessories. We strive to provide accurate descriptions and images of our products, but we do not guarantee that such information is always accurate, complete, reliable, current, or error-free.

All products sold by OG Vape are intended for adult use only. By purchasing from us, you confirm that you are of legal age to purchase vaping products in your jurisdiction.

We reserve the right to modify, suspend, or discontinue any product or service offered on our website or in our physical store without prior notice.

 

  1. Ordering and Payments

When you place an order with OG Vape, you agree to provide accurate and complete information about yourself and your payment method.

All prices are listed in Canadian dollars (CAD) and are subject to applicable taxes and shipping fees, if applicable.

We accept various payment methods, including credit/debit cards, E-Transfers and electronic payments. Payments are processed securely through our payment gateway.

Once your order is placed, you will receive an email confirmation with details of your purchase.

 

  1. Shipping and Delivery

OG Vape aims to process and ship orders promptly, typically within 1-2 business days of receiving payment.

Shipping times may vary depending on your location and chosen shipping method. We are not responsible for any delays caused by shipping carriers or factors beyond our control.

 

  1. Returns and Refunds

OG Vape accepts returns of unused and unopened products within 7 days of purchase, provided that the product is accompanied by a valid receipt.

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Refunds will be issued in the original form of payment within a reasonable timeframe after we receive and inspect the returned product.

 

  1. Disclaimer of Warranties

OG Vape makes no warranties or representations about the accuracy or completeness of the content on our website or the suitability of our products for any particular purpose.

All products are sold "as is" and "as available" without any warranty of any kind, whether express or implied.

 

  1. Limitation of Liability

In no event shall OG Vape, its affiliates, or their respective directors, officers, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of our products or services.

 

  1. Changes to Terms and Conditions

OG Vape reserves the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website.

 

  1. Contact Us

If you have any questions or concerns about these terms and conditions, please contact us at ottawavape01@gmail.com or visit our physical store during regular business hours.

By continuing to use our website or purchase products from OG Vape, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing OG Vape!